Smart appointment scheduling system

Smart appointment scheduling — managed for you on ELIXIR Luxembourg infrastructure.

SMASCH is the multi-appointment scheduling system originally developed for the Luxembourg Parkinson’s Study, designed for the operational realities of longitudinal clinical research: complex visit windows, multi-professional teams (doctors, nurses, neuropsychologists), holiday and availability planning, and built-in statistics.

You bring the study. We run the platform.

What you get

  • A dedicated SMASCH instance deployed and maintained on ELIXIR Luxembourg servers, in a GDPR-compliant environment built for clinical and biomedical data
  • Setup and configuration tailored to your study workflow — visit types, professional roles, scheduling rules
  • Operational support: updates, backups, monitoring, and incident response handled by our team
  • User onboarding for your study coordinators and clinical staff
  • Integration options with your existing data collection and management tools

Why host with us

  • Zero infrastructure burden — no servers to provision, no system administrator to hire
  • Compliance built in — data hosting aligned with GDPR and clinical research requirements
  • Proven in production — same platform that powers the Luxembourg Parkinson’s Study and other longitudinal cohorts
  • Backed by ELIXIR Luxembourg and the Luxembourg Centre for Systems Biomedicine, with stewardship support across the project lifecycle
  • Free or low-cost for projects supported by the Government of the Grand Duchy of Luxembourg

Who it’s for

Clinical and translational research projects running longitudinal studies, patient cohorts, or any program where multiple professionals need to schedule recurring visits across many participants.

Learn more: https://smasch.pages.uni.lu

Cite: Vega C., Gawron P., Lebioda J., et al. Smart Scheduling (SMASCH): multi-appointment scheduling system for longitudinal clinical research studies. JAMIA Open, 5(2), ooac038 (2022). https://doi.org/10.1093/jamiaopen/ooac038